- info@dubaifastfix.com
- Dubai, UAE
At DubaiFastFix, we aim to provide dependable appliance repair services and practical repair solutions for customers across Dubai. This Warranty Policy explains how warranty coverage may apply to eligible repair work and replacement parts.
Where a warranty is provided, it applies only to the specific repair work or replacement part identified as covered by DubaiFastFix.
Warranty coverage may vary depending on:
Customers should confirm the applicable warranty terms with DubaiFastFix before or after the repair.
Where applicable, our warranty may cover the specific repaired fault or replacement component supplied and installed by DubaiFastFix.
If the same covered issue occurs again during the applicable warranty period, we may inspect the appliance to determine whether the issue is related to the original repair.
Warranty coverage generally does not apply to:
The exact exclusions may depend on the repair and warranty provided.
The warranty period, where applicable, will depend on the particular repair or replacement part.
Customers should confirm the applicable warranty duration at the time of service.
A warranty begins from the date of the relevant repair or installation unless otherwise stated.
If you believe that a covered repair has developed a problem during the applicable warranty period, please contact DubaiFastFix as soon as reasonably possible.
When making a warranty request, please provide:
Our team may arrange an inspection to determine whether the reported issue falls within the warranty coverage.
A warranty claim may require an inspection before any repair work is carried out.
Our technician will assess the appliance and determine whether the reported problem is related to the original repair or covered replacement component.
If the issue is found to be unrelated to the original service, the customer may be informed of any applicable diagnostic, labor, parts, or visit charges before additional work is performed.
Where a replacement component is covered by warranty, the remedy may involve inspection, repair, adjustment, or replacement of the relevant component, depending on the circumstances.
Availability of replacement parts may depend on the appliance brand, model, manufacturer, supplier, and market availability.
Parts supplied independently by the customer or installed by another technician are generally not covered by DubaiFastFix’s repair warranty unless specifically agreed otherwise in writing.
This policy does not replace or override any manufacturer’s warranty that may apply to an appliance.
If your appliance is still covered by a manufacturer’s warranty, you may wish to contact the manufacturer or its authorized service provider directly.
Unless otherwise agreed, warranty coverage applies to the original customer and the appliance at the service location where the covered repair was performed.
Warranty coverage should not automatically be considered transferable to another person or location.
Customers should operate appliances according to the manufacturer’s instructions and follow reasonable safety recommendations.
If an appliance develops a serious electrical, gas, water, overheating, or other potentially dangerous problem, discontinue use and seek appropriate professional assistance.
Where a valid warranty claim is accepted, the appropriate remedy may be determined based on the nature of the fault and the original service provided.
A warranty does not automatically entitle the customer to a cash refund.
DubaiFastFix may update this Warranty Policy from time to time to reflect changes in our services, repair practices, or applicable requirements.
Any updated version will be published on this page with a revised Last Updated date.